Frequently Asked Questions -
Magna-Hoop™
Software
Q: I am using Magna-Hoop Software to save my
properly sized designs and load them into my machine. Why doesn’t it center the
design in the opening like it does on the screen?
A: Magna-Hoop Software is a sizing program
that allows you to load designs and fit them to the openings in Magna-Hoop and
Quick-Snap. One advantage of the software is that you know they are sized
properly to fit the opening.
However, when the design is loaded into the
embroidery machine, the machine has no way of identifying which hoop or opening
you have selected; only that there is a design and a hoop. It will always
default to the machine center, which is not necessarily the hoop or the opening
center. In other words, different machines have different methods of deciding
what hoop is on the machine, if it decides at all.
It is the user's responsibility to tell the
machine where to stitch the design. You must relocate the design, which has
been correctly sized, to the center of the opening where it is to be stitched.
With some machines (including the Janome MB4) this may also involve overriding
the hoop designation assigned by the machine based on the design size.
ALWAYS trace the design to make sure the needle
will clear the frame.
Note- the software has a print feature which
allows for the printing of placement templates. Select the option to print the
Magna-Frame and an outline of the frame will print with the design. Use it to
help locate your needle to the center of the design.
Q: I have a Bernina 730 and Artista Software
version 5, when will you update the Magna-Hoop Software to read and save in .ART
version 5?
A: Because ART is a proprietary encrypted
format, we do not have the capability of reading or writing version 5. When you
would like to use Magna-Hoop Software to size a design for your machine, go into
your Artista Software and save it as a version 3. You will then be able to read
and save version in Magna-Hoop software. When you want to do further editing or
digitizing on it, you will still have your original version 5.
Q: I have a Janome MB4 and when I save a
design to the largest hoop, I cannot get it to show up on my machine. What am I
doing wrong?
A: Due to the smaller sewing field size of
the Janome MB4, we have had to make modifications to the MH Software. This
modification adds add 5 new templates to the software; 3 for the largest
Quick-Snap hoop and 2 for the next largest. When selecting the opening in
software, there will be two sets of frames. MB4 users need to select the ones
with MB4 in the name to use the appropriate size. Here is the update for the
MB4 hoops in Magna-Hoop Software. Click on the link and a follow the prompts to
load the 5 updated files into your software.
www.magnahoop.com/download/updates/QuickSnapLCM-2008-0409.exe
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